PingPong Career
Financial Crime Prevention (Senior) Manager
Compliance
UK | London
Founded in 2015, PingPong is an embedded financial infrastructure platform serving more than 200 countries.
The company has processed over $350 billion in cumulative total payment volume, holds more than 60 financial licenses worldwide, and partners with the world’s largest banks. PingPong operates from 40 offices across 15 countries, supporting global enterprises with crossborder payments, multicurrency accounts and embedded financial infrastructure at scale.
Now, we're scaling and looking for a Financial Crime Prevention (Senior) Manager to help build and lead the operational execution of our financial crime prevention programme.
WHAT’S THE CHALLENGE
This is a rare opportunity to shape and scale the operational frameworks for customer onboarding, transaction monitoring and ongoing compliance reviews at a high-growth global cross-border payments business.
WHAT YOU’LL BE DOING
Lead and scale the financial crime operations functions across UK and Europe for PingPong’s full suite of payment services, which includes payments, FX, card acquiring and card issuing.
Maintain high-quality standards across all financial crime controls and our regulatory compliance while optimising operational excellence and customer experience.
Evolve our risk-based customer onboarding framework and optimize transaction monitoring rules
Manage our periodic review program for existing customers
Partner with product team to continuously improve processes that balance compliance rigour with customer experience, identifying opportunities for automation
Implement quality assurance and continuous improvement processes
WHAT YOU BRING
8-10 years of experience in financial crime operations at an EMI or bank, with deep operational experience in KYC/KYB transaction monitoring and AML investigations.
Experience building financial crime operations or scaling early-stage operations – you’ve designed onboarding frameworks and transaction monitoring processes, not just executed them.
Experience across multiple payment services, including acquiring and issuing, preferred.
Experience managing high-performing teams.
Sound knowledge of the financial services regulatory environment in EMEA.
Product and technical fluency – comfortable discussing requirements with product and engineering teams.
Operational rigour – experience building scalable processes and using data to drive decisions.
Background in high-growth startup or scale up environments strongly preferred.
Fluent written and spoken English is required. Mandarin proficiency is a bonus.
WHO YOU ARE
You’ll thrive in this role if you are:
Comfortable with ambiguity, move fast and don’t need perfect instructions to get started.
Understand regulatory requirements and can translate them into efficient and scalable operations, balancing compliance rigour with customer experience.
Thrive in fast-changing environments and find pragmatic ways forward.
Data-driven and have the analytical ability to look at operational data to identify underlying issues and develop pragmatic and innovative solutions.
Equally comfortable operating strategically and being hands-on – you can design the framework and also roll up your sleeves to investigate complex cases.
Able to articulate complex regulatory matters to diverse audiences, building credibility and influence across all levels.
WHAT WE OFFER
Competitive salary
Private medical and dental insurance
25 days annual leave plus bank holidays
Enhanced Parental leave (maternity/paternity)
Opportunity to be part of a rapidly scaling global organisation
If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
Financial Crime Prevention (Senior) Manager
Compliance
UK | London
Founded in 2015, PingPong is an embedded financial infrastructure platform serving more than 200 countries.
The company has processed over $350 billion in cumulative total payment volume, holds more than 60 financial licenses worldwide, and partners with the world’s largest banks. PingPong operates from 40 offices across 15 countries, supporting global enterprises with crossborder payments, multicurrency accounts and embedded financial infrastructure at scale.
Now, we're scaling and looking for a Financial Crime Prevention (Senior) Manager to help build and lead the operational execution of our financial crime prevention programme.
WHAT’S THE CHALLENGE
This is a rare opportunity to shape and scale the operational frameworks for customer onboarding, transaction monitoring and ongoing compliance reviews at a high-growth global cross-border payments business.
WHAT YOU’LL BE DOING
Lead and scale the financial crime operations functions across UK and Europe for PingPong’s full suite of payment services, which includes payments, FX, card acquiring and card issuing.
Maintain high-quality standards across all financial crime controls and our regulatory compliance while optimising operational excellence and customer experience.
Evolve our risk-based customer onboarding framework and optimize transaction monitoring rules
Manage our periodic review program for existing customers
Partner with product team to continuously improve processes that balance compliance rigour with customer experience, identifying opportunities for automation
Implement quality assurance and continuous improvement processes
WHAT YOU BRING
8-10 years of experience in financial crime operations at an EMI or bank, with deep operational experience in KYC/KYB transaction monitoring and AML investigations.
Experience building financial crime operations or scaling early-stage operations – you’ve designed onboarding frameworks and transaction monitoring processes, not just executed them.
Experience across multiple payment services, including acquiring and issuing, preferred.
Experience managing high-performing teams.
Sound knowledge of the financial services regulatory environment in EMEA.
Product and technical fluency – comfortable discussing requirements with product and engineering teams.
Operational rigour – experience building scalable processes and using data to drive decisions.
Background in high-growth startup or scale up environments strongly preferred.
Fluent written and spoken English is required. Mandarin proficiency is a bonus.
WHO YOU ARE
You’ll thrive in this role if you are:
Comfortable with ambiguity, move fast and don’t need perfect instructions to get started.
Understand regulatory requirements and can translate them into efficient and scalable operations, balancing compliance rigour with customer experience.
Thrive in fast-changing environments and find pragmatic ways forward.
Data-driven and have the analytical ability to look at operational data to identify underlying issues and develop pragmatic and innovative solutions.
Equally comfortable operating strategically and being hands-on – you can design the framework and also roll up your sleeves to investigate complex cases.
Able to articulate complex regulatory matters to diverse audiences, building credibility and influence across all levels.
WHAT WE OFFER
Competitive salary
Private medical and dental insurance
25 days annual leave plus bank holidays
Enhanced Parental leave (maternity/paternity)
Opportunity to be part of a rapidly scaling global organisation
If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.